Privacy Policy

Last Updated: October 12, 2024

Welcome to the Privacy Policy of Image Assist ("we," "us," or "our"). This document explains how we collect, store, use, and share your information when you use our Services, including:

  • Visiting our website at https://www.imageassist.com/ or any linked site.
  • Downloading and using our mobile application (Image Assist) or any other linked app.
  • Engaging with us in related ways, such as sales, marketing, or events.

If you have questions or concerns, reading this policy will help you understand your privacy rights and choices. If you disagree with our practices, please refrain from using our Services. For further inquiries, contact us at golinko@imageassist.com.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information you voluntarily provide when:

  • Registering for our Services.
  • Expressing interest in our products or services.
  • Participating in activities on our Services.
  • Contacting us.

Examples of personal information we collect:

  • Email addresses
  • Names
  • Passwords
  • Contact or authentication data

Sensitive Information: With your consent or as permitted by law, we may process:

  • Health data
  • Biometric data

Social Media Login Data: If you register using social media accounts (e.g., Facebook, X), we collect profile information from the provider.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This includes:

  • Log and Usage Data: IP address, browser type, device information, activity logs.
  • Device Data: Hardware model, operating system, location, and system configuration.

2. How Do We Process Your Information?

We process your information to:

  • Provide, improve, and administer our Services.
  • Communicate with you.
  • Ensure security and fraud prevention.
  • Comply with legal obligations.

3. Legal Bases for Processing Your Information

We process your information based on valid legal reasons, such as:

  • Consent: You’ve given us permission to use your data.
  • Legal Obligations: Compliance with laws or regulatory requirements.
  • Vital Interests: Protecting your safety or the safety of others.

4. When and With Whom Do We Share Your Information?

We may share your information in the following situations:

  • Business Transfers: During mergers, acquisitions, or asset sales.
  • Service Providers: With third parties who assist in delivering our Services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain security.
  • Save preferences.
  • Analyze usage.

You can opt out of certain tracking technologies as described in our Cookie Notice.

6. Handling Social Logins

If you log in using social media accounts, we may access certain profile information. We use this data only for purposes outlined in this policy.

7. Biometric Authentication (Face ID / Touch ID)

Our mobile application may offer optional biometric login using Face ID or Touch ID. This functionality is provided through Apple's LocalAuthentication framework, which performs authentication entirely on your device. We do not collect, store, transmit, or access any biometric data. The outcome of the authentication (success/failure) is returned by the operating system, and no facial recognition or fingerprint data ever leaves your device or is shared with our servers. This feature is offered solely to provide secure, convenient access to the app.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure compliance with applicable data protection laws.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Data Security

We implement technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Information from Minors

We do not knowingly collect data from or market to children under 18. If we learn that we’ve collected such information, we will delete it promptly.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your information.
  • Withdraw consent.
  • Object to processing.

To exercise these rights, contact us at golinko@imageassist.com.

13. Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) signals.

14. Privacy Rights for US Residents

Residents of certain US states (e.g., Colorado, Tennessee) may have additional rights, such as:

  • Accessing or deleting personal information.
  • Opting out of targeted advertising.

To exercise these rights, contact us using the information below.

15. Updates to This Policy

We may update this policy to stay compliant with laws. The updated version will be indicated by a revised date at the top of this page.

16. Contact Us

If you have questions or concerns, contact our Data Protection Officer (DPO):

  • Email: golinko@imageassist.com
  • Address: Image Assist INC, Attn: Dr. Golinko, 1211 Medical Center Dr, Nashville, TN 37232, United States

17. Review, Update, or Delete Your Data

You may request to review, update, or delete your personal information by contacting us using the details above.